Request a Return
To make your return experience as convenient as possible, we would like to inform you that you can request a return directly from your account on our website. Simply follow these steps after reviewing our Return Policy:
1. Log in to your account on our website using the code that will be sent to your registered email address.
2. Select the specific Order & style you wish to return.
3. Click on Request returns
4. Follow the prompts and provide the necessary information regarding the return, including the reason for the return.
5. Once your request is submitted, we'll get back to you with further instructions.
Please note that it may take 1 to 2 business days for the return request to be processed and updated in our system.
We hope that this process makes returning your item quick and hassle-free. Should you have any additional questions or concerns, our dedicated customer support team is always available to assist you.
Thank you for choosing FOSTANI, and we appreciate your understanding and cooperation in following our return procedure.
